Cancellation & Refund Policy
At Builder Edze, we strive to provide the best services to our clients. However, we understand that situations may arise where cancellations or refunds are needed.
Service Cancellation
- If you wish to cancel our services, please contact us within 7 days of signing the service agreement.
- Cancellations after this period may incur a processing fee.
Refund Policy
- Refunds will only be issued if the service has not commenced or if there is a service failure on our part.
- Refund requests must be submitted within 30 days of the service start date.
Non-Refundable Services
- Any work that has already been completed or contracts signed with third-party vendors are non-refundable.
How to Request a Refund
- Please email our customer support team at grow@builderedze.com with your request and supporting details.
Questions about this policy?
Write to us or call, and we'll answer directly.